TSB to close 36 branches and cut hundreds of jobs as full list of closures announced | business news

Union Unite says the British lender’s decision is a “serious mistake” and that customers would “undoubtedly suffer a degradation in service due to these job cuts”.

TSB bank has announced the loss of 250 jobs and the closure of 36 branches.

The job cuts will occur in the bank’s anti-fraud operations department, central operations and staff working in branches earmarked for closure.

Union Unite said the decision was a “serious mistake” and that customers would “undoubtedly suffer a degradation in service due to these job cuts”.

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The latest round of branch closures will begin in September and continue until May next year.

TSB will have 175 branches across the UK after the latest round of closures. During the last year, ten branches have already closed.

The branches that will remain closed in September are:
Hello
Bedworth
Birmingham, Pype Hayes
Bridlington
Buxton
Carmarthen
Cwmbran
Dovercourt
Edinburgh, Leith
Felixstowe
dee
Glasgow, Cardonald
Glasgow, Castlemilk
haddington
Hounslow
LerwickEdit
level
London, Bethnal Green
London, Clapham
Longton
Manchester, Middleton
Newcastle upon Tyne
Peterhead
transparency
Stornoway
Torquay
white

The branches that will close in May 2025 are located in:
Amble
Aylsham
banff
Bedlington
bude
Thief
Flint
Tenbury Wells
Whitchurch

The closures come as the lender said the majority of account holders bank online and there is a need to “better balance” staff across face-to-face and digital roles.

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A TSB spokesperson said they are making changes “to remain competitive” and “simplify the way we operate.”

“Our priority is to consult with affected colleagues to ensure they are fully supported, maximizing redeployment opportunities where we can,” the spokesperson added.

“We remain committed to a national branch network and, through innovation and integration with video, telephone, digital, branch and other face-to-face services, TSB customers have more ways to bank with us than ever before.” “.

The workers who will lose their jobs “perform essential work in fraud departments and across the branch network,” said Unite regional manager Andy Case.

“Through extensive negotiations, Unite has managed to substantially reduce the number of jobs at risk. However, this is not enough, the union is pressuring TSB to urgently reconsider its damaging bank branch closure plan.

“At a time when customers are increasingly concerned about financial fraud and often need support from a local bank branch, this is the wrong course of action.”

The union said it is holding further talks with TSB in a bid to avoid further job cuts.

Cuts were anticipated after the head of TSB’s Spanish parent company, Sabadell, told reporters in February that cost-saving plans would lead to job losses and branch closures.